"How We Handle Your SMS Consent & Privacy"

Effective Date: 01/01/2025

Horizon Cleaning Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, manage, and protect your personal data, including information related to SMS communications.

Information We Collect

We may collect the following types of personal data:

• Name, phone number, and email address when you submit a contact form or request a service.

• SMS opt-in data when you agree to receive text messages from us.

• Information about your interactions with our website and services.

How We Use Your Information

We use the collected data to:

• Provide and improve our services.

• Send updates, offers, and appointment reminders via SMS and email.

• Respond to customer inquiries and requests.

SMS Communication and Third-Party Sharing

As per carrier guidelines, the following statements apply to our SMS communications:

• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Data Protection

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Opting Out of SMS Messages

You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:
📧 Email: horizon@horizoncleaningservices23.com
📞 Phone: (858) 355-7978